Younger employees are twice as likely to predict financial performance. High satisfaction ratings from employees in their twenties and thirties are more than twice as likely to predict solid financial performance, versus ratings from employees 40 and over. This doesn’t mean we should put our veterans out to pasture. It does mean that we need to pay close attention to the level of satisfaction and loyalty we generate in younger employees. If employees in their 20s and 30s are feeling flat in their roles, the bottom line will soon follow. (From “Practice What You Preach” by David Maister)


